Always-On Intelligence™

Voice AI that answers your calls, interviews your applicants, and coaches your team. One connected system.

In2ition's AI agents and Iris capture customer, candidate, and employee conversations on the phone, on video, and face to face, and turn them into more sales, stronger performance, and less turnover.

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Start with your biggest bottleneck. Every conversation makes the next one better.

Every conversation, connected.A typical day
  1. 6:52 AMHiringOvernight applicant called in and was screenedInterview booked Thu
  2. 8:15 AMTrainingNew hire practiced price objectionsAI roleplay session complete
  3. 9:30 AMCoachingYesterday's calls scoredCoaching plans updated
  4. 11:48 AMCallsLunch-rush overflow call answeredBooked Fri 2⁠–⁠4 PM
  5. 1:40 PMRetentionSentiment dipped at one locationFlagged for the manager, with next steps
  6. 4:05 PMHiringApplicant called back within minutesInterview booked Mon
  7. 7:42 PMCallsAfter-hours pricing call answeredBooked Tue 8⁠–⁠10 AM, logged to CRM
  8. 10:15 PMTrainingTonight's pricing questions collectedReady to review in Ask Iris

NowListening for the next conversation

Solutions · One connected platform

Where can AI make the biggest difference in your business?

Start with a conversation. In2ition uses natural conversation to sell, hire, train, coach, and understand your workforce, while turning real human interactions into intelligence your business can use.

Sales & Service

AI that talks with your customers naturally.

Handle repetitive calls, qualify leads, and follow up with customers without adding equivalent labor.

Expand into training and coaching
Inbound service call
Tonight 7:42 PM
Caller

Hi, do you have anything open this week? Our AC just quit.

In2ition AI

Sorry to hear that. I can get a tech out Tuesday 8–10 AM or Thursday afternoon. Which works better?

Caller

Tuesday morning, please.

In2ition AI

You're set for Tuesday, 8–10 AM. Anything the tech should know before they arrive?

Booked · Logged to CRM

Training & Performance

Practice naturally. Learn from real conversations.

Give employees realistic AI practice, capture real interactions, and help managers coach more effectively.

Practice session · AI plays the customer
Today 9:15 AM
In2ition AI

Honestly, your price is higher than the other quote I got.

New hire

I hear you. What did their quote include?

In2ition AI

Just the install. Nothing after that.

New hire

Ours covers two tune-ups a year, so a breakdown like last summer's is on us.

Coaching note: strong discovery question

Hiring & Employee Experience

Talk with candidates and employees, not at them.

Reduce repetitive screening work, gather employee feedback, and understand the full employee journey.

Expand into training and coaching
Candidate screening
Today 6:52 AM
In2ition AI

Hi Maya, thanks for applying at Riverside. Do you have a few minutes for some quick questions?

Maya

Sure, go ahead.

In2ition AI

Which shifts can you work over the next eight weeks?

Maya

Weekday mornings and Saturdays.

Interview booked · Mon 10 AM

Every conversation makes the next one better.

Here's what happens to every conversation, whether you run one product or all three.

  1. Step 1

    Capture

    AI calls, phone calls, recordings, and live sessions. Your AI's conversations and your team's.

    Call
    Answered by AI
    Call
    Answered by your team
    Live session
    Roleplay

  2. Step 2

    Understand

    Every conversation is transcribed and scored, with objections, outcomes, and next steps pulled out.

    "Is there a weekend fee?"

    Objection
    Price
    Next step
    Book the visit

  3. Step 3

    Act

    Coaching plans for each rep, practice scenarios modeled on real calls, CRM logging, and answers from Ask Iris.

    Coaching plan
    Updated
    Practice scenario
    Added
    CRM
    Logged

Sound familiar?

Every day, critical conversations slip through the cracks - and each one costs you.

In2ition Calling

Missed calls, missed revenue

After-hours calls go to voicemail. Leads move on. Your team never even knew they called.

In2ition Recruiting

Good candidates don't wait

Your best applicants hear back days later - if at all. By then, they've already accepted somewhere else.

AI Training

Completed doesn't mean competent

Training gets checked off, but nothing sticks. The same mistakes keep costing you time and money.

In2ition Calling

Answer Every Call, Book More Appointments

AI voice agents answer every call, book appointments, and route to your team when needed - around the clock.

  • ✓Answers instantly - no hold times, no voicemail
  • ✓Books appointments directly into your calendar
  • ✓Hands off to a human with full context when needed
  • ✓Recovers up to 25% of lost calls
Learn More about In2ition Calling
In2ition Calling - voice agents answering and scheduling calls

In2ition Recruiting

Reach Applicants Before They Take Another Offer

AI engages every candidate immediately - screening, scoring, and automatically scheduling screening interviews by voice or SMS before they move on.

  • ✓Engages applicants within minutes of applying
  • ✓Skills and culture-fit scoring on criteria you set
  • ✓Automatically schedules screening interviews by voice or SMS
  • ✓Cuts time-to-hire by up to 50%
Learn More about In2ition Recruiting
In2ition Recruiting - candidate screening and interview scheduling

Employee Engagement

Spot Burnout Before the Resignation

AI reads sentiment in every check-in conversation and flags at-risk employees for managers before disengagement becomes turnover.

  • ✓Detects tone shifts across every check-in conversation
  • ✓Flags at-risk employees weeks before resignation
  • ✓Recommends specific manager actions, not generic advice
  • ✓Reduces turnover by up to 25%
Learn More about Employee Engagement
Employee Engagement - sentiment analysis and retention alerts

AI Training

Train Once, Verify It Stuck

Conversational AI that teaches through practice, with difficulty set from new hire to expert, so you can track training scores alongside team performance.

  • ✓Employees learn by talking through scenarios, not watching slides
  • ✓Difficulty set from new hire to expert
  • ✓Track training scores alongside team performance
  • ✓70% of training is forgotten within a week - In2ition makes sure yours isn't
Learn More about AI Training
AI Training - conversational learning with performance tracking

Interaction Coaching

Coach 100% of Interactions, Not 3%

AI analyzes every interaction - AI calls, recordings, and live sessions - and turns each one into a coaching opportunity.

  • ✓Scores tone, discovery, objection handling and next steps, measures talk ratio, and checks script adherence and compliance against the rules you set
  • ✓Compare every rep to your top performers on the same scorecard
  • ✓Delivers coaching right after every call
  • ✓Improves rep performance by 20% in 30 days
Learn More about Interaction Coaching
Interaction Coaching - AI analysis and performance feedback after every call

Now live · Featured on Yahoo Finance and PR Newswire

Meet Iris, your AI companion across In2ition

Iris is the AI companion across In2ition. Ask questions about your business, capture what happens in meetings, or run live presentations.

Meet Iris
Yahoo FinancePR NewswireCrunchbase

Built for your industry.

In2ition adapts to the conversations your industry depends on.

Retail

Hire faster, retain longer, cover every shift

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Fast Casual & QSR

Keep shifts covered, training consistent, turnover down

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Door-to-Door & Field Sales

Onboard reps faster, coach every pitch

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Real Estate

Respond to every lead, coach every agent

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Healthcare

Automate patient calls, reduce staff burnout

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Insurance

Follow up on every quote, train agents faster

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B2B Sales

Coach every deal, ramp reps faster

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Auto Dealers

Answer every call, coach every pitch, fill every role

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Call Centers

Cut Level 1 volume, coach every agent, keep the floor staffed

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All Other Industries

AI that adapts to your industry and workflows

Explore

FAQ

Common questions.

How is In2ition different from a CRM?

Your CRM records what happened. In2ition acts on it. We analyze every call, candidate interaction, and coaching session automatically - surfacing insights and triggering actions automatically. Your CRM stays; we add the intelligence layer on top.

Does In2ition replace my existing phone system or ATS?

No. In2ition integrates with your existing stack - Salesforce, HubSpot, GoHighLevel, Greenhouse, Workday, RingCentral, and more. You keep the tools your team knows. We make them smarter.

How long does onboarding take?

Typical deployments are live within 2-3 weeks. Our implementation team handles integrations, data connections, and configuration. You get a working platform, not a project.

Is my data secure?

Yes. In2ition AI has completed a SOC 2® Type I examination covering Security and Confidentiality, performed by an independent CPA firm. Data is encrypted in transit and at rest, tenants are isolated at the database layer, and access is role-based. We do not use your data to train AI models without your written agreement. See our Trust Center for the full breakdown.

Can In2ition work with our existing tech stack?

Yes. We integrate with CRMs (Salesforce, HubSpot, Pipedrive), ATSs (Greenhouse, Workday, Lever), phone systems (RingCentral, Twilio, Aircall), and communication tools (Slack, Microsoft Teams). Custom integrations are available via our API.

What size company is In2ition built for?

Two kinds of teams use In2ition: small operators who start with AI call answering, and multi-location businesses that add hiring, training, coaching, and engagement over time.

How does the AI coaching actually work?

Every conversation - AI calls, recordings, and live sessions - is transcribed and scored on tone, discovery, objection handling and next steps, with talk ratio measured and script adherence and compliance checked against the rules you set. Every rep is scored on the same scorecard, so you can compare them to your top performers. Managers get a prioritized coaching queue. Reps get specific feedback on what to improve.

Start with your biggest bottleneck. Expand when you're ready.

Tell us where you lose the most: calls, hiring, or coaching time. In 30 minutes, we'll show you what In2ition does about it.

Book a DemoSee How It Works