Trust Center
in2ition.ai maintains a security-first approach to platform operations, leveraging enterprise-grade cloud infrastructure from certified providers.
Systems Status
Active Online
Security
Secured
Issues
All Systems Operational
No known issues
Security Overview
Our architecture implements defense-in-depth principles with multiple layers of administrative, technical, and operational controls.
Infrastructure
SOC 2 Type II & ISO 27001 certified providers
Encryption
AES-256 at rest, TLS 1.3 in transit
Access Control
RBAC with MFA enforced
Testing
Continuous adversarial testing
Compliance
HIPAA BAA available
AI Services
SOC 2 certified, no data training
Infrastructure Security
Cloud-Native Architecture
Our platform operates entirely on cloud-native infrastructure with no on-premise components. This architecture provides:
- Geographic redundancy and high availability
- Automated backup and disaster recovery
- Platform-level DDoS protection and traffic filtering
- Continuous monitoring through provider security operations centers
Provider Certifications
All infrastructure providers maintain current SOC 2 Type II certification and/or ISO 27001 certification. Provider compliance reports are available upon request under NDA.
Data Protection
Encryption Standards
| Data Type | Encryption Standard |
|---|---|
| Data at Rest | AES-256 encryption for all database storage and file systems |
| Data in Transit | TLS 1.3 encryption for all data transmission |
| Voice Communications | SRTP encryption for all voice data |
| Database Connections | SSL-encrypted with certificate validation |
Data Isolation
Multi-tenant data isolation is enforced at the database level using row-level security (RLS) policies. Each client workspace is logically segregated with enforced access boundaries preventing cross-tenant data access.
Access Control
Authentication
- Multi-factor authentication (MFA) required for all administrative access
- Managed identity provider for centralized authentication
- Strong password requirements enforced at identity provider level
- No shared credentials permitted
Authorization
- Role-based access control (RBAC) with principle of least privilege
- Administrative access restricted to company officers only
- Quarterly access reviews with immediate revocation upon role change
- Comprehensive audit logging of all access and changes
Security Operations
Continuous Monitoring
- Real-time monitoring through infrastructure provider dashboards
- Automated alerting for security events and anomalies
- Third-party service status monitoring with internal logging
- API usage monitoring and rate limiting
Incident Response
- Defined incident response procedures with clear escalation paths
- Security events trigger immediate same-business-day investigation
- Formal breach determination completed within 72 hours
- Customer notification issued per applicable regulatory requirements
Security Testing
Automated adversarial security testing is conducted continuously against development and production systems. Testing covers authorization bypass, privilege escalation, input validation, and API abuse scenarios.
Business Continuity
- Automated daily backups through managed database services
- Point-in-time recovery capability with configurable retention
- Geographic distribution of backup storage
- Recovery procedures validated through platform-native tools
Compliance & Privacy
Regulatory Alignment
- HIPAA: Business Associate Agreements available for healthcare clients
- GDPR/CCPA: Privacy-aligned data handling practices
- Data minimization principles applied to all collection
- Data subject request procedures documented and operational
AI Services
- AI capabilities delivered through commercial API services from SOC 2 certified providers
- Customer data explicitly excluded from model training
- Transient processing only — no persistent storage in AI systems
- Complete audit trail maintained for all AI interactions
Governance
- Formal security policies reviewed quarterly and upon material change
- Centralized asset register maintained with risk classifications
- Vendor evaluation based on security certifications and compliance status
- Documentation maintained as part of SOC 2 readiness alignment
Security Contact
For security inquiries, vulnerability reports, or to request additional documentation:
secureops@in2ition.aiAdditional security documentation, including detailed architecture documents and compliance artifacts, is available under mutual NDA.